Lean is all about change - change for the better. Each week, state agencies are improving their operations by tapping into the knowledge of the employees who work in the process. Much of the success of Lean Kaizen events is attributable to the teams of employees that are energized and motivated by the realization that they are in control of improving their work. The results below show the increasing involvement from Minnesota state employees.
The improvements made with Lean tools have streamlined government processes by reducing waste and enhancing value-laden activities. An increase in the efficiency and quality of services is complemented by a significant reduction in process time.